One person on the elevator with us called the fire department, your staff did not! The elevator tech took quit awhile to get there and also didn't seem to know what to do. We took several pictures of the inside of this elevator. The fan that was inside the elevator ceiling was clogged with dust and dirt. I asked that someone bring a fan which they did after a long while. I forced open the inner doors to get some fresh air in. Two people had health problems and were getting very sick. They didn't know what to do, they were making jokes, asking if we were still going to spend money when we got out, while it was becoming very hot in this small elevator. Finally some male answered, he didn't know we were there and hung up on me!! Some of your staff were very unprofessional. I called again and got a recording twice. First time I got a female that said help was on the way but didn't come. I called several times on your elevator emergency phone. On Saturday June 25, 2005, my wife, myself and 10 other people were trapped in garage elevator #2 for 2 1/2 hours.
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